SmartMan Support

SmartMan would like to to get the most out of the SmartMan system possible. We provide extensive support materials, both for the beginner and for the more technical person. If this is the first time you are setting up SmartMan we recommend that you go through the Getting Started section.

  Update Software

  How To Use SmartMan

Stay up to date and get the latest enhancements to SmartMan. In each update we include fixes and incorporate suggestions from users. By having the latest software, you have the best system available, and it will have solutions to some of the issues you might be having.

Current updates and downloads are for v5+ and run on manikins purchased after January 2011 or if they have been physically modified to handle the new 2010 guidelines. This update is here.

In this section you will find user support files arranged into several sections.
Installing the Software is a pdf file which explains how to download and install the software. It also contains detailed informatino on how to configure the USB port to recognize the SmartMan Manikin
Getting Started is designed to help you set up the SmartMan system for the first time.
Using the Software is a more detailed user manual and contains hints on how to calibrate, different ways to optimize the registration process, how to use the software and a detailed description of what colored bars mean.
Results contains informaton on how to understand results, how to display results at a later time, and how to print results.
User Manual is a complete manual explaining all of the featuers of the Smartman Software.
Technical Information contains information on versions, key codes, where files are stored, file formats and upgrading considerations.
Trouble Shooting v3.7 covers issues when using version3.7. In this version calibrating can be tricky so this section will provide suggestions on how to overcome this. Error Messages for v3.7 are also covered.

 Answers to Common Questions

   CPR Corner

When people send us an email with a question, we reply. The common questions and answers get posted here. It is basically and FAQ related to how to use SmartMan.

This section contains detailed comments on skills and on how SmartMan is being used by different people. You will find the CPR Corner divided into further areas of specialization: Skills Review, Trainer's Corner, Administrator's Corner, Researcher's Corner.

The Skills Review page provides a quick review of what is recommended by the current guidelines.